CityHouse Care

Customer Information Privacy Policy

We are committed to protecting customers' personal information and using data transparently, for the right purposes, and in compliance with applicable laws.

CityHouse is committed to safeguarding customer information and ensuring that all data is used transparently, for its intended purpose, and in accordance with legal regulations.

01

Information Collection

We collect necessary information such as full name, phone number, email address, and booking details.

02

Purpose of Use

Information is used to confirm bookings, provide customer support, and improve service quality.

03

Data Protection

We do not sell customer information
We do not share information beyond operational purposes
04

Payment

Payment information is processed via OnePay, and CityHouse does not store card data.

05

Customer Rights

Customers have the right to request correction or deletion of their personal information.

06

Commitment

CityHouse protects customer data in accordance with Vietnamese law.