CityHouse Care
Payment policy
CityHouse offers secure and transparent payment methods and guarantees quick booking confirmation.
Customers are kindly requested to make payment as instructed to confirm their booking. CityHouse does not store card information, and all transactions are processed through a secure payment gateway.
01
Payment methods
Within 24 hours
Pay by card via OnePay
02
Payment conditions
Pay 100% to confirm your reservation.
Unpaid bookings will not be accepted.
03
Currency
Tất cả giao dịch được thực hiện bằng VND.
04
Secure payment
No card information is stored
Transactions are processed through secure payment gateways
05
Payment error handling
Contact hotline for support
Or retry the transaction
06
Refund
Subject to the cancellation policy
Processing time: 5–15 business days
